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Privacy Policy

Privacy Policy

This privacy policy defines the way in which MESTIÇA, ARTE E JÓIAS, Lda., NIPC: 517677725, with headquarters at Rua Dr. Juvenal, nº 5B, 9060-147 Funchal, Madeira, uses and protects the information you provide when using the website

MESTIÇA, ARTE E JÓIAS, Lda. is committed to ensuring that your privacy is protected, but we reserve the right to request information so that the customer can be identified when using this website, with the guarantee that this information will only be used in accordance with this privacy statement.

MESTIÇA, ARTE E JÓIAS, Lda. reserves the right to change this policy, occasionally, updating this text according to the changes that may be implemented, publishing them through this means.

Therefore, we recommend that you consult this document regularly and, if you have any questions or doubts, contact us via email at


Responsibility for data processing

The person responsible for data processing is MESTIÇA, ARTE E JÓIAS, Lda.


Rua Dr. Juvenal, nº 5B, 9060-147 Funchal, Madeira

T: +351 916303610


Scope of the privacy policy

This Privacy Policy applies to data that has been directly provided by the respective holder or collected when the holder accesses our website.

The information collected: 

NAME: for customer identification.
EMAIL AND MOBILE PHONE: to speed up the entire  communication regarding orders and sending newsletters and promotional and informative emails.
ADDRESS: for sending your orders and accounting documents.
NIF: for invoicing purposes.


Data processing and consent

By making their personal data available to MESTIÇA, ARTE E JÓIAS, Lda., the holder of personal data consents, in advance, in a free, informed, specific and unequivocal manner, that they be processed for the purposes described in this Privacy Policy.

Consent is provided by filling in the acceptance box.

This information is used exclusively to understand customer needs and improve our service.


Data retention period

The period of time for which personal data is stored and preserved varies according to the purpose for which the information is processed. In fact, there are legal requirements that require data to be kept for a minimum period of time. Therefore, and whenever there is no specific legal requirement, data will be stored and preserved only for the minimum period necessary to pursue the purposes that motivated its collection or subsequent processing, under the terms defined by law.

In order to send orders, we reserve the right to share shipping data (name, address and telephone) with the carrier with whom we work.



In order to prevent unauthorized access or disclosure of your information, appropriate physical, electronic and administrative procedures have been established to safeguard and protect the information we collect online, restricting access to stored data to employees specifically authorized for that purpose.


Rights of personal data holders

MESTIÇA, ARTE E JÓIAS, Lda., in compliance with the provisions of the GDPR, guarantees holders of personal data the following rights:


Right of access

Right to obtain information about which of your personal data is processed, the purposes of the processing, the retention periods, among others.


Right to rectification

Right to request the rectification of your personal data that is inaccurate or request that incomplete personal data be completed, such as address, NIF, email, telephone contacts, or others.


Right to be forgotten

Right to have your personal data forgotten, as long as there are no valid grounds for its conservation, such as cases in which MESTIÇA, ARTE E JÓIAS, Lda. is obliged to retain the data to comply with a legal obligation or because legal proceedings are ongoing.


Right to data erasure

The holder of personal data has the right to ask MESTIÇA, ARTE E JÓIAS, Lda. to delete their data, without undue delay, and MESTIÇA, ARTE E JÓIAS, Lda. has the obligation to delete personal data when applicable , namely, one of the following reasons:

a) Personal data are no longer necessary for the purpose for which they were collected or processed;

b) The holder has withdrawn his consent to the processing of data (in cases where the processing is based on consent) and there is no other basis for said processing;

c) The holder opposes the processing and there are no prevailing legitimate interests that justify the processing.


Right to data portability

Right to receive the data you provided in a commonly used and machine-readable digital format.


Right to object

Right to oppose or withdraw your consent, at any time, to data processing that is based solely on said consent, such as, for example, in the case of data processing for marketing purposes, as long as there are no legitimate interests that prevail about their interests, rights and freedoms, such as defending a right in legal proceedings.


Right to complain

You also have the right to lodge a complaint with the competent supervisory authority, the National Data Protection Commission, when you consider that MESTIÇA, ARTE E JÓIAS, Lda. has violated your rights under GDPR.


Revocation of consent

If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of processing carried out on the basis of previously given consent nor subsequent processing of the same data , based on another legal basis, such as compliance with a contract or legal obligation to which MESTIÇA, ARTE E JÓIAS, Lda. is subject.

If you wish to withdraw your consent, you must notify us using the following contact details:


Rua Dr. Juvenal, nº 5B, 9060-147 Funchal, Madeira

T: +351 916303610

Rua de São Bento Nº 148, 3º — 1200-821 Lisbon
T: +351 213 928 400 — Fax: +351 213 976 832

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